Business Intelligence
Reporting
Service offering is included with services. On demand reporting is available structured specifically to business need.
Key Performance Indicators
Service offers interactive dashboard to track KPI’s to allow client to make informed business decisions. A deep dive into what matters most to the success of our clients business.
Analytics
Service offers predictive analytics available to assist in making informed business decisions for not only today, but the future. Using information to identify business opportunities to capitalize on.
Consulting Service
Service offers support in creating data systems to improve the efficiency of data access and enhance the ability to extract meaningful information from data.
Artificial Intelligence
Service offers artificial Intelligence available to automate tasks to make it possible to focus on the things that matter most to your business.
Finance/Assets
Asset Tracking
Service offering will be part of the colocation service offering. Nuclei will provide asset tracking and information for all equipment in the facility, regardless of ownership.
As a direct result of this, Nuclei will be an extension of the financial side of a company. This service offering will include the ability to download asset information for equipment in an environment, ownership, serial numbers, make, model number, and components in the environment.
This will also assist with asset depreciation and asset retirement over the life cycle of the equipment.
As a direct result of this, Nuclei will be an extension of the financial side of a company. This service offering will include the ability to download asset information for equipment in an environment, ownership, serial numbers, make, model number, and components in the environment.
This will also assist with asset depreciation and asset retirement over the life cycle of the equipment.
Invoicing
Service offering will be part of all service offerings of Nuclei. Client will have the ability to assign users for invoicing administration needs. Automated invoicing for services will be routed to appropriate stakeholders for approvals. Automated billing of overages and additional services will be of utmost importance to Nuclei.
Service Change
Service offering will be part of all service offerings of Nuclei. Service changes will put the service adjustments in the hands of the appropriate end user. This will be identified and based on contract restrictions.
Hardware
Service offering will give clients the opportunity to purchase or lease equipment through Nuclei. This will include appropriate asset tracking and inventory tags on equipment.
Enterprise Resource Planning
Service offering provides end to end business management solution. This is a consulting service where Nuclei would sit down with our client and map out process to create efficiencies and connections between all business units. Service offering includes front end KPI dashboard to actively monitor business.
Operations
Colocation
Service provided to power and cool IT Infrastructure. Nuclei Buildings will provide this service. This will be the foundation of the operations service offering to our clients.
Environmental
Service provided as a part of the colocation offering. This will provide clients with the look into their environment from a power, cooling, data, and equipment perspective.
Physical Security
Service provided as a part of the colocation offering. This will provide clients with the ability to allow personnel or vendors on site to work with their equipment. It gives the ability for the client to manage and audit the aspects of physical security for their environment. This could include video surveillance as a service offering.
OptimEyes
Service provides onsite hands support for assistance with tasks while clients are remote. Some tasks may be included as a part of standard colocation offering. Other tasks will be billed at a flat rate based on current market rate.
Infrastructure
Service provided to give clients a look into the upstream infrastructure that supports the IT equipment environment. This infrastructure service will provide the clients alarm indication on equipment and equipment service updates based on MTR repairs. This will also include as a part of the colocation offering, power usage per rack or as per server based on client needs.
inCharge+
Business Suite
Service offering provides clients with remote site capabilities for disaster recovery services. This service offering can be as simple as office space with fitout provided by client or Nuclei could provide the office space, seats, desks, phones, computers, dual monitors, and conference rooms. Additionally, Nuclei offers a shared seating model up to a 10 to 1 ratio to provide a low cost of entry to achieve compliance requirements. 10 to 1 ratio always gives clients a portion of total seating regardless of total need. Imaging of PC’s is provided by Nuclei team within 24 hours of declaration of need.
Disaster Test
Service offering is provided as a part of Business Suite. This is a full-service test of a client’s disaster recovery plan for people. This test would be a portion of or total seat test for client. Additional tests would be available to ensure continued success of business continuity needs. Test report success/failure, lessons learned, and future adjustments to business continuity plan are a part of test offering.
Business Continuity
Service offering includes consulting services for Business Continuity planning and implementation. Consulting services include meetings to discuss business continuity needs, compliance requirements, creation of plan, and initial testing and acceptance.
Remote Backup
Service offering includes remote back up for business recovery needs. Remote backups are stored off site to ensure maximum business recovery needs. Service offering is virtual in nature, remote set up, monitoring of back up, confirmation of back up completion based on daily, weekly, monthly business needs.
Security
Cyber Security
Service offering includes consulting services to provide insight, design, and implementation to security posture for clients.
Firewall
Service offering provides lease and management of firewalls for clients including updates and firewall rule changes.
DDOS Mitigation
Service offering provides DDOS mitigation through DDOS appliance and network routing solutions.
Real Time Threat
Service offering provides reporting of up-to-date security threats via email or portal reporting. This is perimeter based on location. Global positioning provides national, regional, local, or site threat thresholds.
Ethical Hacking
Service offering includes penetration testing and ethical hacking of systems both virtual and physical. This service includes reporting of testing approach and findings.
Compliance
Service offering is included with any Nuclei service. Compliance provides up to date information on site compliance and provides support for auditing needs of our clients.
Data Transport
Bandwidth
Service offering provides clients with internet bandwidth to sites, data center, or other services. This bandwidth usage would be visible to client at any time via online portal. Bandwidth overages would be automatically billed based on usage from previous month.
Cross Connects
Service offering includes cross connects purchase, installation, and turn up. Media type, end points, and A/Z specified points are tracked at all times to ensure client understanding of cross connects for life of service term. Nuclei will strive to be the quickest to install cross connects in the industry for no expedite fees. It will just be something that we do as a part of being with Nuclei. Process will be automated from end to end: client submits information, system processes length and sends purchase request to cross connect vendor for immediate turnaround, media shows up onsite with ticket information included, site team installs and closes work.
Network Diagram
Service offering will maintain network diagrams for client. This will include interactive tool which allows client and onsite Nuclei team to update diagrams based on installation needs.
IP Management
Service offering will provide IP block management including data base for clients IPs. Data base will provide view to client and Nuclei team to each IP block to ensure IP management is always up to date.
Core
System Monitoring
Service offering includes monitoring of IT hardware to ensure system health needs are addressed in an immediate fashion. Equipment replacement coordination and on site support assistance would be included.
Private Cloud
Service offering includes cloud service for single client. Single client environment designed for specific need of client. Includes hardware, software, and setup of environment for specific client needs. Support of service provided by on site team to ensure uptime of cloud for client. Multi-site deployment designs to ensure hot-hot failover for most reliable system implementation.
Public Cloud
Service offering includes cloud service for multi-tenant. Client environments share public cloud hardware. Environment needs can be adjusted via client portal for increased or decreased needs. Support of service provided by on site team to ensure uptime of cloud for client. Multi-site deployment designs to ensure hot-hot failover for most reliable system implementation.
IT Storage
ervice offering includes high capacity, long term storage for archived file needs. This service offering pairs well with both Private and Public Clouds.
IT Compute
Service offering includes IT compute on an as needed basis. This offering can be used for development or temporary needs for computing power.
Edge
Service offering includes Edge deployment needs. This service is specialized and deployed to meet the needs of a specific client. Larger deployments for multi-tenant needs is deployed as needed. Depending on need this deployment is modular or building specific in nature.
